Home Terms of Use

Terms of Use

These Terms of Use govern access to and use of the website operated by Delivery Bird. By accessing this website or using services connected to package forwarding, fulfillment support, shipment coordination or logistics operations, users agree to comply with these terms and conditions.

These terms apply to website visitors, customers, sellers, suppliers, expats, shoppers and businesses interacting with our logistics-related services, communication channels or operational workflows.

Website Purpose

The website provides information related to logistics support services including inbound services, outbound services, package forwarding, expat forwarding, returns processing, cross-docking and FBA prep support. Information published on the website is intended for general informational and operational purposes.

Service availability, operational processes and logistics workflows may change depending on shipment requirements, carrier limitations, operational capacity or business updates.

Use of the Website

Users agree to use the website responsibly and only for lawful purposes connected to logistics inquiries, service requests or communication with Delivery Bird.

Accurate Information – Users should provide accurate and up-to-date information when submitting shipment requests, contact forms or service inquiries.
Lawful Usage – The website and related services may not be used for unlawful, fraudulent or prohibited shipment activities.
Operational Cooperation – Customers may be required to provide shipment details, forwarding instructions or other operational information needed to coordinate logistics services.
Website Integrity – Users may not interfere with website functionality, security systems or operational access connected to the platform.

Service Scope

Delivery Bird supports logistics coordination related to package receiving, forwarding, fulfillment preparation, shipment organization and related operational services.

Service availability may depend on shipment type, carrier limitations, operational requirements, destination restrictions or applicable regulations. Certain services may require additional verification, coordination or processing before shipment handling can begin.

Shipment Responsibility

Customers remain responsible for ensuring that shipped items comply with applicable laws, carrier requirements, customs regulations and destination restrictions.

Prohibited Items – Customers may not use services to ship restricted, prohibited or unlawful goods.
Shipment Accuracy – Customers are responsible for providing correct shipment details, addresses and forwarding instructions.
Carrier Requirements – Shipment handling may be subject to external carrier rules, customs procedures or transportation limitations.

Operational Limitations

While we work to maintain organized logistics workflows and shipment coordination, delivery schedules, forwarding timelines and operational processing may vary depending on carriers, shipment conditions, customs procedures or external service providers.

We do not guarantee uninterrupted website access, exact delivery timelines or continuous availability of specific logistics services.

Intellectual Property

Website content including text, structure, branding, graphics, service descriptions and design elements belongs to Delivery Bird unless otherwise stated. Content may not be copied, redistributed or reused without permission.

Third-Party Services

Certain logistics operations may involve third-party carriers, payment services, communication tools, fulfillment systems or shipping providers. These external providers operate independently and may apply their own terms, restrictions and operational procedures.

We are not responsible for service interruptions, delays or operational issues caused by third-party providers outside our direct control.

Limitation of Liability

To the extent permitted by applicable law, Delivery Bird shall not be liable for indirect, incidental or consequential damages related to website usage, shipment delays, operational interruptions, carrier actions or external logistics factors.

Customers are encouraged to verify shipment details, destination requirements and forwarding instructions before using logistics services.

Privacy & Data Usage

Information submitted through the website may be processed according to our Privacy Policy. By using this website, users acknowledge that operational and communication data may be used to coordinate logistics-related services and customer support.

Changes to Terms

These Terms of Use may be updated periodically to reflect operational, legal, technical or service-related changes. Updated versions may be published on this page without prior notice.

Continued use of the website after updates are published may constitute acceptance of the revised terms.

Contact Information

If you have questions regarding these Terms of Use or our logistics-related services, please contact us using the information below.

Company – Delivery Bird
Address – 1860 SW Fountainview Blvd, Suite 100, Port St Lucie, FL 34986
Phone – (469) 123-4567
Email – mail@dvrybird.com
Working Hours – Mon - Fri: 9:00 AM - 6:00 PM